Frequently Asked Questions
For Shipping

Delivery typically will take 3 – 5 business days. You will be notified by Canada Post if it will take longer.

No, the store does not ship internationally at the moment. Our services are within Canada only.

Yes, you will receive an invoice with shipping details in your email.

For book or bookstore related questions, email the store at; canada@tracybookshop.com

For Orders

A wishlist is a list of items in our inventory that you wish to buy. Placing items in your wishlist does not guarantee that it will exclusively available to you for order. You can edit your wishlist by signing in or creating an account.

Payment is taken out of your account immediately you place your order.

You could get a refund if you request for it within 14days of receiving your product. To get a refund, send a message containing ; your invoice or receipt and a photo of the product to refunds@tracybookshop.com
Go to our refund and return page for more information.

You can change or cancel your order within 24 hours of placing it.

Tracy Bookshop utilizes the service of Canada Post to deliver orders all over Canada. To track your order, copy and paste your tracking number of the Canada Post track package page.

For Books

The used books list are books that have spent a good amount of time in our inventory and are priced below it’s retail price. Some of these books have a few wears and tears but are other wise in good reading shape.

We have Children’s books, Young Adults books, Adult books, Comics and much more! We also have gifts and games for everyone.

You can request a book by completing the request form here. A store representative will reach out to you with more information.